Shipping policy
KEYED RECORDINGS products are primarily made to order. Please review the following information before placing an order.
Order Fulfillment
Some products are produced and shipped through third-party fulfillment partners. Orders are fulfilled after they are placed and may be shipped from different facilities depending on the destination and product availability.
Processing Time
Production and fulfillment usually take 2–7 business days after your order is confirmed. Processing times may vary depending on order volume, product type, and fulfillment facility conditions.
Shipping Time
Shipping times vary depending on the destination country or region, shipping method, carrier, customs processing, and other external factors. Delivery estimates are provided for reference only and are not guaranteed.
Shipping Costs
Shipping costs are calculated and displayed at checkout. Costs may vary depending on the destination, product type, quantity, and shipping method.
International Shipping
International orders may be subject to customs duties, import taxes, VAT, handling fees, or other charges imposed by the destination country or region. These charges are the responsibility of the customer.
Incorrect Shipping Address
Please make sure your shipping address is accurate before completing your order. KEYED RECORDINGS is not responsible for orders lost, delayed, or returned due to an incorrect or incomplete shipping address provided by the customer.
Shipping Delays
Delivery may be delayed due to weather, customs processing, carrier delays, high order volume, international shipping conditions, or other circumstances beyond our control.
Tracking Information
If tracking information is available, it will be sent to you by email after your order has shipped. Some shipping methods or destinations may not provide full tracking updates.
Lost Packages
If your package appears to be lost in transit, please contact us with your order number. We will review the shipping status and work with our fulfillment partner or carrier to determine the appropriate resolution.
Contact
If you have any questions about shipping, please contact us at: